Question 1

How long does the diagnostic process take?

Accepted Answer

The intake and diagnostic review typically spans one to two structured sessions. The written implementation brief follows within a few working days. We work at the pace that suits your team.

Question 2

What does the diagnostic include?

Accepted Answer

A structured intake conversation, an eight-dimension diagnosis covering evidence capture, work-order memory, approval loops, asset context, decision traceability, knowledge retention, Sentinel readiness, and operational maturity — plus a written implementation brief and routing recommendation.

Question 3

Does this require integrating with our existing tools?

Accepted Answer

No. The diagnostic works from conversation, existing documents and your team's knowledge of how work actually moves through your organisation. We do not need access to your systems.

Question 4

What if the recommendation is not to build anything?

Accepted Answer

That is a valid outcome and we will say so explicitly. Many organisations are not ready to automate — the honest answer is often to fix the underlying structure first. ApexIndex is built to give that recommendation without pushing a sale.

Question 5

How does ApexIndex connect to Sentinel?

Accepted Answer

Where the diagnostic identifies an industrial maintenance memory problem — repeat faults, lost maintenance history, unowned actions — we can route the organisation toward Sentinel (https://virtusnemeton.store), the Virtus Nemeton operational memory platform. That is one route among several, not the default.

Question 6

What is the difference between the free assessment and the paid diagnostic?

Accepted Answer

The free assessment (20 questions, approximately 5 minutes) produces an ApexIndex score, maturity band, and top memory leaks. The paid diagnostic is a structured engagement with Virtus Nemeton — interviews, document review, and written deliverables. The assessment tells you where to look; the diagnostic tells you exactly what to do about it.

Question 7

Who is ApexIndex for?

Accepted Answer

ApexIndex is for Operations Directors, Plant Managers, and SME operators in construction, facilities management, and industrial maintenance. It is designed for organisations considering digital transformation or automation who want evidence before committing to investment.

Where is your operation losing memory?

When a job is completed on-site, how is the outcome recorded?